FAQs

When will my letter ship?

Letters ship by the 5th of each month. The membership works in cycles — if you sign up by 11:59pm EST on the last day of the month, your first letter ships by the 5th. If you sign up after that, your first letter goes out the following month. For example, if you sign up on February 2nd, your first letter ships by March 5th.

Can I choose which items I get?

Nope! Each month's letter is thoughtfully curated and sent out the same for all Coollectors. Part of the fun is the surprise.

What's inside my letter?

Every month you'll receive a postcard or art print, sticker sheets or a sticker pack, a handwritten letter, and some other ephemeral goodies — all tied together around a theme that changes every month.

Why is there no tracking?

All letters are sent with a stamp through USPS to keep shipping affordable for everyone. Unfortunately that option doesn't include tracking — so sit tight, it's on its way!

Is the artwork original?

Yes! Every single item — from the postcard to the sticker sheets — is illustrated and designed by me. If you'd like a peek behind the scenes, head over to the About page.